Privacy Policy

a. Account Information

When you sign up or contact us, we may collect:

• Name
• Email address
• Company name (if provided)

b. Email Infrastructure Data

As part of providing our services, we process email-related data, including:

• Sender and recipient email addresses
• Email metadata (timestamps, delivery status, events such as opens, clicks, bounces)
• Template identifiers and configuration data

We do not access or use email content beyond what is necessary to deliver, process, and display emails within the platform.

c. Usage Data

We may collect information about how you use Bokimo.ai, including:

• API requests and responses
• Feature usage
• Logs related to sending, delivery, and debugging

d. Technical Data

We may automatically collect:

• IP address
• Browser type and device information
• Basic system logs for performance and security monitoring

We use the information we collect to:

• Provide and operate Bokimo.ai services
• Process and deliver emails on your behalf
• Monitor performance, reliability, and security
• Enable features such as templates, sequences, and debugging tools
• Respond to support requests and inquiries
• Improve our product and infrastructure

We do not sell your data to third parties.

You retain ownership of all data processed through Bokimo.ai, including:

• Email addresses
• Email content
• Templates and workflows

We act as a data processor, handling this data only to provide the service.

We do not share your data except in the following cases:

• With infrastructure providers necessary to deliver the service (e.g., cloud hosting, email delivery systems)
• When required by law or legal process
• To protect the security and integrity of our systems

We retain data only as long as necessary to provide the service and for operational purposes, including:

• Email metadata and logs for debugging and analytics
• Account-related information

You may request deletion of your data by contacting us.

We implement reasonable technical and organizational measures to protect your data, including:

• Secure infrastructure and access controls
• Monitoring for unauthorized access
• Encryption where applicable

However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for:

• Ensuring that you have the right to process and send emails to your recipients
• Complying with applicable data protection and communication laws
• Managing consent and opt-out mechanisms where required

Bokimo.ai may rely on third-party services (such as cloud providers and email delivery infrastructure) to operate. These providers process data as necessary to support our services.

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of the service indicates your acceptance of any updates.

If you have any questions about this Privacy Policy or your data, please contact us at [email protected] or +91 9066645227.